Privacy Policy

Privacy Policy – Mitchell Accounts Co Limited

Website:www.mitchellaccountsco.com
Email: info@mitchellaccountsco.com
Phone: 020 8050 3259
Address: 167–169 Great Portland Street, London, W1W 5PF

Background

We, Mitchell Accounts Co Limited, understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.mitchellaccountsco.com (“Our Site”), and we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you first use Our Site.

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

  • Account – an account required to access and/or use certain areas and features of Our Site.
  • Cookie – a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.
  • Cookie Law – the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
  1. Information About Us

Our Site is owned and operated by:

  • Business name: Mitchell Accounts Co Limited
  • Business type: Private Limited Company registered in England and Wales
  • Registered address: 167–169 Great Portland Street, London, W1W 5PF
  • Main trading address: 167–169 Great Portland Street, London, W1W 5PF
  • Telephone number: 020 8050 3259
  • Email address: info@mitchellaccountsco.com
  • Website: www.mitchellaccountsco.com
  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.

  1. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as any information relating to an identifiable person who can be directly or indirectly identified.

Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  1. What Are My Rights?

Under the Data Protection Legislation, you have the following rights:

  • The right to be informed about our collection and use of your personal data.
  • The right to access the personal data we hold about you.
  • The right to have your personal data rectified if it is inaccurate or incomplete.
  • The right to be forgotten (erasure).
  • The right to restrict processing of your personal data.
  • The right to object to us using your personal data for particular purposes.
  • The right to withdraw consent where consent is the legal basis of processing.
  • The right to data portability.
  • Rights relating to automated decision-making and profiling (we do not use your data in this way).

If you have any cause for complaint, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). We would, however, welcome the opportunity to resolve your concerns ourselves first, so please contact us using the details in Part 15.

  1. What Data Do We Collect and How?

Depending on how you use Our Site, we may collect some or all of the following personal data:

Data Collected

How We Collect It

Identity information (name, title)

Through contact/enquiry forms on Our Site or direct communication

Contact information (address, email address, telephone number)

Through contact/enquiry forms, email, or phone calls

Business information (business name, job title, profession)

Provided by you when using our services

Payment information (bank account details, payment references)

Provided securely when paying for our services

Technical information (IP address, browser type, operating system)

Automatically collected via cookies when you visit Our Site

We do not knowingly collect personal data relating to children or sensitive categories of data unless required by law (e.g., anti-money laundering checks).

  1. How Do We Use Your Personal Data?

We must always have a lawful basis for using personal data. The table below describes how we use your personal data, and our lawful bases for doing so:

Purpose

Data Used

Lawful Basis

Providing our accountancy services

Identity, contact, business, and payment data

Performance of a contract

Communicating with you about your enquiry

Identity and contact data

Legitimate interest (to respond to enquiries)

Processing payments and issuing invoices

Payment, identity, and contact data

Legal obligation (tax law) & contract

Maintaining business records

Identity, contact, and payment data

Legal obligation

Marketing updates (with consent)

Contact data

Consent

Website analytics and improvement

Technical data (cookies, IP, browser)

Legitimate interest

 

 

  1. How Long Do We Keep Your Personal Data?

We will not keep your personal data for longer than is necessary. Generally:

  • Contact enquiries: up to 12 months.
  • Client financial records: 6 years, to comply with UK tax laws.
  • Payment records: 6 years, for accounting/legal compliance.
  • Website analytics data: up to 2 years (via cookies such as Google Analytics).
  1. How and Where Do We Store Your Personal Data?

We store your personal data in the UK. If data is transferred outside of the UK (for example, via third-party cloud services), we ensure appropriate safeguards such as standard contractual clauses or adequacy regulations.

We take appropriate technical and organisational measures to protect your data, including:

  • Limiting access to authorised personnel.
  • Secure storage and encryption.
  • Procedures for handling data breaches.
  1. Do We Share Your Personal Data?

We do not sell your personal data. However, we may share it with trusted third-party service providers, such as:

Recipient

Purpose

Location

Cloud accounting software providers (e.g., Xero, QuickBooks)

To provide accountancy services

UK/EU

IT and hosting providers

Website and email hosting

UK/EU

Payment processors and banks

Processing payments

UK

Professional advisors (e.g., auditors, legal counsel)

Regulatory and compliance purposes

UK

We may also share data if required by law, court order, or regulatory authority.

 

  1. How Can You Control Your Personal Data?

You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly. You can also restrict our use of cookies through your browser settings.

  1. Can I Withhold Information?

Yes, you may access most of Our Site without providing any personal data. However, certain features (such as contact forms) require some information to be submitted.

  1. How Can I Access My Personal Data?

You can request a copy of your personal data (a “subject access request”). Please contact us using the details in Part 15. We will respond within one month.

  1. Cookies

Our Site uses cookies to improve your browsing experience, maintain site functionality, and analyse website traffic. Cookies we use include:

  1. Strictly Necessary / Functional Cookies

Cookie

Purpose

Duration

wpFormsSession

Maintains temporary session state while completing contact form

Session

wpEmojiSettingsSupports

Ensures emoji features display correctly

Session

  1. Analytics / Performance Cookies

Cookie

Provider

Purpose

Duration

_tccl_visitor

GoDaddy

Collects anonymised site usage data

1 year

_tccl_visit

GoDaddy

Collects anonymised site usage data

1 hour

  1. Optional Third-Party Cookies

Cookie

Provider

Purpose

Duration

NID

Google

Used by reCAPTCHA for spam protection

6 months

1P_JAR

Google

Used by reCAPTCHA for spam protection

Session

  1. Managing Cookies

You can control cookies through your browser settings or via the cookie banner on our Site. Please note that blocking all cookies may prevent certain features of Our Site, such as the contact form, from working correctly.

  1. How Do I Contact You?

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: info@mitchellaccountsco.com
  • Phone: 020 8050 3259
  • Address: 167–169 Great Portland Street, London, W1W 5PF
  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. This Privacy Policy was last updated on 1 September 2025.

  1. Attribution

This Privacy Policy has been created and customised for Mitchell Accounts Co Limited using a template from Simply Docs.

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