Privacy Policy
Privacy Policy – Mitchell Accounts Co Limited
Website:www.mitchellaccountsco.com
Email: info@mitchellaccountsco.com
Phone: 020 8050 3259
Address: 167–169 Great Portland Street, London, W1W 5PF
Background
We, Mitchell Accounts Co Limited, understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.mitchellaccountsco.com (“Our Site”), and we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you first use Our Site.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
- Account – an account required to access and/or use certain areas and features of Our Site.
- Cookie – a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.
- Cookie Law – the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- Information About Us
Our Site is owned and operated by:
- Business name: Mitchell Accounts Co Limited
- Business type: Private Limited Company registered in England and Wales
- Registered address: 167–169 Great Portland Street, London, W1W 5PF
- Main trading address: 167–169 Great Portland Street, London, W1W 5PF
- Telephone number: 020 8050 3259
- Email address: info@mitchellaccountsco.com
- Website: www.mitchellaccountsco.com
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
- What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as any information relating to an identifiable person who can be directly or indirectly identified.
Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
- What Are My Rights?
Under the Data Protection Legislation, you have the following rights:
- The right to be informed about our collection and use of your personal data.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if it is inaccurate or incomplete.
- The right to be forgotten (erasure).
- The right to restrict processing of your personal data.
- The right to object to us using your personal data for particular purposes.
- The right to withdraw consent where consent is the legal basis of processing.
- The right to data portability.
- Rights relating to automated decision-making and profiling (we do not use your data in this way).
If you have any cause for complaint, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). We would, however, welcome the opportunity to resolve your concerns ourselves first, so please contact us using the details in Part 15.
- What Data Do We Collect and How?
Depending on how you use Our Site, we may collect some or all of the following personal data:
Data Collected | How We Collect It |
Identity information (name, title) | Through contact/enquiry forms on Our Site or direct communication |
Contact information (address, email address, telephone number) | Through contact/enquiry forms, email, or phone calls |
Business information (business name, job title, profession) | Provided by you when using our services |
Payment information (bank account details, payment references) | Provided securely when paying for our services |
Technical information (IP address, browser type, operating system) | Automatically collected via cookies when you visit Our Site |
We do not knowingly collect personal data relating to children or sensitive categories of data unless required by law (e.g., anti-money laundering checks).
- How Do We Use Your Personal Data?
We must always have a lawful basis for using personal data. The table below describes how we use your personal data, and our lawful bases for doing so:
Purpose | Data Used | Lawful Basis |
Providing our accountancy services | Identity, contact, business, and payment data | Performance of a contract |
Communicating with you about your enquiry | Identity and contact data | Legitimate interest (to respond to enquiries) |
Processing payments and issuing invoices | Payment, identity, and contact data | Legal obligation (tax law) & contract |
Maintaining business records | Identity, contact, and payment data | Legal obligation |
Marketing updates (with consent) | Contact data | Consent |
Website analytics and improvement | Technical data (cookies, IP, browser) | Legitimate interest |
- How Long Do We Keep Your Personal Data?
We will not keep your personal data for longer than is necessary. Generally:
- Contact enquiries: up to 12 months.
- Client financial records: 6 years, to comply with UK tax laws.
- Payment records: 6 years, for accounting/legal compliance.
- Website analytics data: up to 2 years (via cookies such as Google Analytics).
- How and Where Do We Store Your Personal Data?
We store your personal data in the UK. If data is transferred outside of the UK (for example, via third-party cloud services), we ensure appropriate safeguards such as standard contractual clauses or adequacy regulations.
We take appropriate technical and organisational measures to protect your data, including:
- Limiting access to authorised personnel.
- Secure storage and encryption.
- Procedures for handling data breaches.
- Do We Share Your Personal Data?
We do not sell your personal data. However, we may share it with trusted third-party service providers, such as:
Recipient | Purpose | Location |
Cloud accounting software providers (e.g., Xero, QuickBooks) | To provide accountancy services | UK/EU |
IT and hosting providers | Website and email hosting | UK/EU |
Payment processors and banks | Processing payments | UK |
Professional advisors (e.g., auditors, legal counsel) | Regulatory and compliance purposes | UK |
We may also share data if required by law, court order, or regulatory authority.
- How Can You Control Your Personal Data?
You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly. You can also restrict our use of cookies through your browser settings.
- Can I Withhold Information?
Yes, you may access most of Our Site without providing any personal data. However, certain features (such as contact forms) require some information to be submitted.
- How Can I Access My Personal Data?
You can request a copy of your personal data (a “subject access request”). Please contact us using the details in Part 15. We will respond within one month.
- Cookies
Our Site uses cookies to improve your browsing experience, maintain site functionality, and analyse website traffic. Cookies we use include:
- Strictly Necessary / Functional Cookies
Cookie | Purpose | Duration |
wpFormsSession | Maintains temporary session state while completing contact form | Session |
wpEmojiSettingsSupports | Ensures emoji features display correctly | Session |
- Analytics / Performance Cookies
Cookie | Provider | Purpose | Duration |
_tccl_visitor | GoDaddy | Collects anonymised site usage data | 1 year |
_tccl_visit | GoDaddy | Collects anonymised site usage data | 1 hour |
- Optional Third-Party Cookies
Cookie | Provider | Purpose | Duration |
NID | Used by reCAPTCHA for spam protection | 6 months | |
1P_JAR | Used by reCAPTCHA for spam protection | Session |
- Managing Cookies
You can control cookies through your browser settings or via the cookie banner on our Site. Please note that blocking all cookies may prevent certain features of Our Site, such as the contact form, from working correctly.
- How Do I Contact You?
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: info@mitchellaccountsco.com
- Phone: 020 8050 3259
- Address: 167–169 Great Portland Street, London, W1W 5PF
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. This Privacy Policy was last updated on 1 September 2025.
- Attribution
This Privacy Policy has been created and customised for Mitchell Accounts Co Limited using a template from Simply Docs.